Privacy and deletion options

Last updated: October 18, 2026

Ctrl Xpenses does not create a user account or store your finances on StockyShop servers. Most of your options apply directly on your device.

Delete local financial data

1. Delete transactions or items from their screens in the app.
2. If you want to keep a copy, export a backup from Settings before continuing.
3. On Android, open system Settings → Apps → Ctrl Xpenses → Storage → Clear data. On iOS, open Settings → General → iPhone Storage → Ctrl Xpenses → Delete App (not “Offload App”, which keeps documents). Receipts in the app’s private storage are also deleted.
4. Separately delete any backup or CSV you exported to Files, Drive, email or another service.

StockyShop cannot recover local data after it is deleted.

Purchases and subscriptions

Deleting the app does not cancel a subscription. Manage or cancel Ctrl Xpenses Pro in Apple App Store or Google Play subscriptions. Apple, Google and RevenueCat retain records required for purchases, fraud prevention, accounting and restoration under their policies and legal obligations.

Request help with technical or purchase data

Email [email protected] with the subject Ctrl Xpenses privacy request. Include:

• whether you use iOS or Android;
• request type: access, deletion or correction;
• approximate purchase date, only if the request concerns Pro;
• store country and app version.

Do not send passwords, full card numbers, banking details or your backup. We may request limited additional information to locate a pseudonymous record and avoid deleting someone else’s information. If Apple, Google, RevenueCat, Firebase or TelemetryDeck directly controls the data, we will indicate the appropriate channel.

Technical data retention

Local financial data is deleted on your device. Diagnostic, analytics and purchase data is retained according to each provider’s policies and applicable obligations. Not all anonymized events can be linked to a person for individual deletion. When handling a request, we will explain which records can be located and deleted and which must be retained for legal reasons or purchase management. You do not need to create a Ctrl Xpenses account to request help.

What we cannot access

We cannot access your transactions, balances, budgets, accounts, cards, goals, receipts or investment positions. There is no remote financial profile for us to download or provide.

More information

See the Privacy policy for providers, purposes, retention and network connections.